Comments on: A “People First” Approach to Customer Service Thoughts on Putting People First in the Workplace Sun, 11 Nov 2018 16:11:40 +0000 hourly 1 By: Heather Anderson Thu, 21 Jun 2018 15:04:34 +0000 Thank you for this article Julie! A “People First” approach to business culture and service is a foundation brick that many organizations overlook. An unfortunate consequence can be the unsteady reality resulting from this oversight. If more people at the top, recognized the importance of this approach which relies on intention and consistency, many more businesses would have employee retention and customer satisfaction rate like those at Ultimate Software!

Your article puts into words and lists the proof of the very truth that I have been trying to convey to many who seem to have shut their ears to my pleas.