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Customer Success Stories


Building on 70 years of experience from two leaders in HR solutions, UKG combines the strength and innovation of Ultimate Software and Kronos®. Customers choose us for our sophisticated people management technology delivered in the cloud. UKG Pro (formerly UltiPro) delivers cloud solutions that can help you personalize talent acquisition, simplify payroll computations, manage time and attendance, and support continuous and proactive talent management. We know it’s the results —for your business and your employees—that matter most. With UKG Pro, you can drive smarter, people-focused business results across the entire organization.



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A complex payroll is one of the most significant challenges facing the restaurant industry. Operators manage hourly employees, salaried employees, and employees who may work multiple jobs in the same pay period—potentially collecting overtime and makeup pay for more than one position. These companies may also rely on a younger workforce and encounter high turnover rates. UKG Pro (formerly UltiPro®) industry-specific features help restaurateurs to:

  • Tackle all tip-related issues, such as quickly and precisely calculating employee compensation (including those working multiple jobs with differing tip allocations)
  • Manage makeup pay, potentially earned in multiple jobs
  • Integrate with restaurants’ point-of-sale systems, reducing time and effort spent on payroll
  • Identify key performance indicators with reports evaluating labor costs and sales transactions

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