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Customer Success Stories


Building on 70 years of experience from two leaders in HR solutions, UKG combines the strength and innovation of Ultimate Software and Kronos®. Customers choose us for our sophisticated people management technology delivered in the cloud. UKG Pro (formerly UltiPro) delivers cloud solutions that can help you personalize talent acquisition, simplify payroll computations, manage time and attendance, and support continuous and proactive talent management. We know it’s the results —for your business and your employees—that matter most. With UKG Pro, you can drive smarter, people-focused business results across the entire organization.



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Hotel chains and management companies face many challenges, including large workforces, multiple locations, higher-than-average turnover, and a diverse segmentation of ages, jobs, and roles. With UKG Pro (formerly UltiPro®), hotel management companies can:

  • Use the solution as a single source for HR, benefits, and payroll to centralize large, distributed workforces
  • Scale, grow, and seamlessly add properties to their portfolios without adding to HR headcount
  • Attract and retain a multi-generational workforce with rich, intuitive functionality, available on any device
  • Enjoy immediate system-wide data population, alleviating the need for duplicate entry
  • Integrate with third-party systems (POS, GL, etc.) for accuracy, efficiency, and reporting
  • Standardize compliance across properties and eliminate concerns regarding individual property’s administration of I-9s, W-4s, and policy acknowledgments


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