Red Roof Inn Deploys UltiPro Business Intelligence to Transform Operations, People Management
Red Roof Inn is found in more than 500 locations across 40 U.S. states, employing almost 3,000 people and serving millions of guests each year. The company’s primary goal is to provide customers a savings without sacrificing comfort.
Challenges
Prior to UltiPro, weak data collection and reporting systems prevented HR from identifying the company’s top performers, analyzing turnover, and improving the employee experience. Without the ability to run business-specific reports, HR missed opportunities to provide senior management with data-driven insights. Reporting problems were compounded by a system that recorded every employee transfer between Red Roof entities as a termination, undermining statistics about employee tenure and development. In addition, valuable performance evaluation data was accessible only through imprecise, manual processes.
Key Benefits
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Capability for the first time to analyze groups of metrics together, such as quality scores, financial performance, and turnover
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Several department leaders are using analysis from business intelligence to support the company’s growth
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Enlightens conversations about potential candidates for open positions
"Real-time business intelligence has not only improved our ability to monitor employee turnover, but also to drill down into position specifics. This level of detail helps us learn from our top-performing groups and take action in areas with higher turnover."
Solutions
Results
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