General Growth Properties Leverages Cloud-Based UltiPro for Business Gains, Better Employee Experience
Date: February 24, 2015 2:01 PM EDT
Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that General Growth Properties (GGP), a publicly traded real estate investment trust that owns, develops, and operates regional shopping malls across the United States, has improved the company’s overall employee experience and saved significant time for its HR team using the UltiPro solution for unified human capital management (HCM).
Headquartered in Chicago, GGP is an S&P 500 company focused exclusively on owning, managing, leasing, and redeveloping high-quality retail properties throughout the U.S. Offering a mix of some of the most popular and unique retailers in the world, GGP malls include Ala Moana Center in Honolulu, Tysons Galleria in Washington D.C.’, Glendale Galleria in Los Angeles, and Water Tower Place in Chicago.
One of GGP’s defining elements is its strong company culture with employees centered at the company’s foundation. Kathy Stover, director of human resources at General Growth Properties, regards people as the primary force of the business.
“Everyone who works at GGP is very passionate about what we do and how we can bring this enthusiasm to the communities that we support. Definitely a central part of our culture is nurturing the employee experience and we want to provide our people with technology that will engage them and that they will enjoy using,” said Stover. “Without a doubt, UltiPro is the right technology to support this business goal.”
Cloud-based UltiPro provides organizations across all industries with a full suite of HCM functionality with an extremely accessible user experience. HR, payroll, compliance, talent acquisition, and talent management are unified in one single-source solution, supported with business intelligence that delivers real-time strategic analytics as well as mobile capabilities that enable immediate access to information from any location. According to GGP, UltiPro’s contemporary user experience has led to increased adoption, productivity, and collaboration among employees, managers, and executives.
“UltiPro is the first place that our new employees go, and having a positive, engaging first impression of GGP through the UltiPro solution is a reflection of who our company is,” said Stover. “UltiPro Recruiting is an exciting example of this, especially the way the solution is focused on the candidate experience rather than the recruiter experience. The gamification elements make it unique and fun, and the interface removes the typical difficulties that applicants can face.”
Many organizations rely on several systems to manage, track, and plan the range of HR, payroll, and talent management operations. This often leads to increased complexities, inconsistent or inaccurate data, and complex business challenges. By leveraging a unified HCM solution, businesses like GGP can take advantage of higher levels of speed, control, and flexibility, especially when having to manage thousands of employees across hundreds of locations.
“Having one single solution for our HCM is an immense win for us that not only benefits our HR teams but employees and managers as well. Instead of our employees having to contend with multiple logins for multiple systems, we are leveraging UltiPro as the go-to place for a range of information that everyone can access at any time,” said Stover. “Plus, on the HR side, we have experienced tremendous time savings by eliminating manual entry, administration, and reconciliation. For example, it used to take three full-time people to handle our processes for talent acquisition. With UltiPro, it now takes one person to handle the entire process.”
Ultimate’s support services also provide GGP with crucial business value. When questions or challenges arise, the HR and payroll teams have a named account manager at Ultimate who acts as the company’s single point of contact and who is well-versed in GGP’s unique business requirements.
“Our support rep at Ultimate is a huge help for us. She is very positive and 100% engaged in making our business better and stronger. Sometimes we come across challenges that we thought could not be solved. She frequently has surprised us with creative solutions that resolve these complexities,” said Stover.
“GGP is an impressive organization, and its employees have a clear passion for the company. One of the reasons we have had such a successful, long-term partnership with GGP is that our companies share a high level of commitment to excellence,” said Greg Swick, chief sales officer at Ultimate Software.
About Ultimate Software
Ultimate is a leading cloud provider of people management solutions, with more than 19 million people records in the cloud. Ultimate’s award-winning UltiPro delivers HR, payroll, talent, and time and labor management solutions that connect people with the information they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida, and employs more than 2,300 professionals. In 2015, for the third year in a row, Ultimate was recognized as one of Achievers’ 50 Most Engaged Workplaces™ in North America. In 2014, Ultimate was ranked #20 on FORTUNE’s list of the 100 Best Companies to Work For; ranked #8 on Forbes magazine’s list of the 100 Most Innovative Growth Companies; and recognized as a ‘Leader’ in Nucleus Research’s HCM Technology Value Matrix. Ultimate has more than 2,800 customers with employees in 150 countries, including Bloomin’ Brands, Culligan International, Major League Baseball, Pep Boys, Texas Roadhouse, and Yamaha Corporation of America. More information on Ultimate’s products and services for people management can be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.
Follow Ultimate Software
Darlene Marcroft, Vice President of PR and Communications at Ultimate Software
phone: 954-331-7444; email: firstname.lastname@example.org
For sales information, phone: 800-432-1729; website: www.ultimatesoftware.com