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Alliance Coal Increases Agility, Strengthens Human Capital Management with UltiPro

Date: December 14, 2015 2:00 PM EDT

Ultimate Software (Nasdaq: ULTI), a leading provider of human capital management (HCM) solutions in the cloud, announced today that Alliance Coal, one of the nation’s leading coal producers, is benefiting from UltiPro®’s configurability, intuitive user experience, and real-time reporting.

As the third-largest coal producer in the eastern United States, Alliance Coal provides more than 39 million tons of coal a year to the nation’s utility plants and industrial users. With mining operations dating back to 1971, the company has grown to more than 4,500 employees in seven states. The company selected UltiPro to replace the enterprise resource planning (ERP) system it had been using because the company needed a more agile, flexible solution to manage the complexities and changes that growing businesses encounter, without having to rely on internal resources. Alliance Coal went live with UltiPro in 2012 and is now enjoying a number of business improvements.

“To provide you with an idea of how complex we are, our miners can have up to 18 earnings codes in a single paycheck. As we continued to expand our mining operations before UltiPro, we found it increasingly difficult to update those codes or really make any change in the system,” said Layne Herring, general manager of payroll and HRMS at Alliance Coal. “We needed to make enhancements to our technology but were afraid of straining our internal IT, payroll, and HR departments in the process. UltiPro’s configurability allows us to make immediate adjustments as our business needs change, and the cloud delivery of UltiPro alleviates the need for us to tap IT resources for upgrades and maintenance. UltiPro has alleviated many worries we used to have.”

According to Herring, in addition to helping Alliance Coal be more nimble, Ultimate’s self-paced learning options have encouraged adoption of the software and have made it easier and faster for employees and managers to use UltiPro.

“The single-greatest value UltiPro has added to our company is the intuitive, easy-to-use technology that puts the software right in the hands of our workforce,” said Herring. “We have miners working remotely in 13 locations throughout the Northeast, making it challenging to train all employees at our corporate headquarters. With UltiPro’s user-friendly interface and the array of convenient, online training options, we experience virtually no lag time in getting our employees on UltiPro.”

By using UltiPro as its single solution of record to manage all of its people information in one place, Alliance Coal has also gained complete visibility into its workforce. Managers and executives throughout the company are more easily able to access this information to evaluate employee productivity, monitor manpower costs, and receive timely information on trends impacting their workforce.

“With our previous ERP system, we had only a few power-users capable of running reports,” noted Herring. “We’ve added tremendous value to our business with UltiPro’s data-rich reporting, which is easily available to managers and executives. We no longer have to go through the unwieldy process of only a few power-users being able to extract data from multiple solutions, only to find that, by the time a report was run, the information was inaccurate or outdated. With UltiPro, our end-users are now power-users—able to access fast, accurate business intelligence to greatly elevate our strategic operations.”

“Businesses that are larger and more complex need the power of a comprehensive HCM solution that is also configurable and easy to use and maintain, like UltiPro,” said Greg Swick, chief sales officer at Ultimate Software. “We are pleased that Alliance Coal is improving its HR and payroll operations with UltiPro.”

About Ultimate Software
Ultimate is a leading provider of cloud-based human capital management (HCM) solutions, with more than 20 million people records in the cloud. Ultimate’s award-winning UltiPro delivers HR, payroll, talent, and time and labor management solutions that connect people with the information they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida, and employs more than 2,700 professionals. In 2015, for the fourth consecutive year, Ultimate was ranked in the top 25 on FORTUNE’s list of the 100 Best Companies to Work For; recognized by FORTUNE as one of the 100 Fastest-Growing Companies; ranked #7 on Forbes magazine’s list of the 100 Most Innovative Growth Companies; named among the InformationWeek Elite 100, honoring innovation in business technology; and recognized as a “Leader” in Nucleus Research’s HCM Technology Value Matrix. Ultimate has more than 3,000 customers with employees in 160 countries, including Bloomin’ Brands, Culligan International, Feeding America, Major League Baseball, Pep Boys, SUBWAY, Texas Roadhouse, and Yamaha Corporation of America. More information on Ultimate’s products and services for people management can be found at www.ultimatesoftware.com.

UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.

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Contact Information:

Darlene Marcroft, Vice President of PR and Communications at Ultimate Software
phone: 954-331-7444; email: darlene_marcroft@ultimatesoftware.com

For sales information, phone: 800-432-1729; website: www.ultimatesoftware.com

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