User Experience – Ultimate Software's Blog http://blog.ultimatesoftware.com Thoughts on Putting People First in the Workplace Tue, 23 May 2017 19:20:02 +0000 en-US hourly 1 https://wordpress.org/?v=4.7.5 12 Days of HCM – #4 User Experience Innovation http://blog.ultimatesoftware.com/12-days-of-hcm-user-experience-innovation/ http://blog.ultimatesoftware.com/12-days-of-hcm-user-experience-innovation/#respond Thu, 10 Dec 2015 14:20:51 +0000 http://blog.ultimatesoftware.com/?p=407 Putting the “I” in Innovation One of the most important words for an HCM provider is innovation. And, at Ultimate Software, the most important letter in innovation is I. When we set out to design, develop, and deliver leading HCM technology, we focus on the I. We think of ourselves as end users of UltiPro®. […]

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Putting the “I” in Innovation
One of the most important words for an HCM provider is innovation. And, at Ultimate Software, the most important letter in innovation is I.

When we set out to design, develop, and deliver leading HCM technology, we focus on the I. We think of ourselves as end users of UltiPro®. How will this user experience affect the work I do each day?

Our UX team has more than 250 years of combined experience. We’re UX Designers, Usability Engineers, Ethnographers, Technical UX Designers, and Visual Designers.

First and foremost, we’re people.

When we talk about putting people first, it means always remembering the I—the person at the center of the experience. Through innovation, people thrive.

See what delivering a great UX means to Ultimate, and how our “People First” philosophy drives the person-centric design of our products.

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To follow our 12 Days of HCM series on social media, use the hashtag #12DaysofHCM.

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Hottest Trending Topics in HR http://blog.ultimatesoftware.com/hottest-trending-topics-in-hr/ http://blog.ultimatesoftware.com/hottest-trending-topics-in-hr/#respond Fri, 20 Feb 2015 15:41:15 +0000 http://blog.ultimatesoftware.com/?p=196 The start of the New Year means focusing on new goals and resolutions, so we’ve got our eye on the hottest trending topics in HR that will impact your organization in 2015. It’s never too soon to take action to get in front of the pack when it comes to engaging your people to positively impact […]

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The start of the New Year means focusing on new goals and resolutions, so we’ve got our eye on the hottest trending topics in HR that will impact your organization in 2015. It’s never too soon to take action to get in front of the pack when it comes to engaging your people to positively impact your organization’s outcomes. Start the year ahead of the curve by reading what our industry leaders, analysts and experts think you should be paying attention to this year.

Healthcare Reform

By now, we are all familiar with the sweeping changes to the U.S. healthcare system first signed into law in 2010, known as the Patient Protection and Affordable Care Act. Most of the provisions of the PPACA are already in effect as of January 2015, including:

  • The Health Insurance Marketplace
  • The individual insurance mandate
  • Transitional reinsurance fees
  • The employer “pay or play” mandate

A SHRM survey in 2013 showed that 75% of HR leaders expect the PPACA implementation to have a “major impact” on the workplace. The primary concern for corporations in 2015 is the “pay or play” mandate. This mandate hinges entirely on accurate, company-wide workforce reporting to monitoring employee eligibility status. The manual tracking of service hour history and schedules to determine full-time status (or equivalency) as well as monitoring insurance affordability levels can become a nightmare and even a small data entry error or discrepancy can result in costly fees. The ideal way to visualize all of the different factors that impact eligibility is with a comprehensive PPACA dashboard bringing all relevant data in a single view to support timely actions.

To stay prepared and avoid manual tracking and the possibility of data discrepancies:

  • Evaluate cloud-based people management solutions that can do the legwork
  • Consider a solution tailored to ease the burden of PPACA compliance by offering at-a-glance service hour history and projections for the year
  • Look for comprehensive offerings that include reporting tools specifically designed with the “pay or play” mandate in mind

Predictive Analytics

According to KPMG research, data analytics is the #1 most-cited area for HR technology investment in 2015. By moving from traditional BI reporting to proactive analytics powered by, statistical models, to suggested courses of action for users, you will be able to accurately project future workforce trends and predict your employee’s behavior with a high probability, and help managers make the best decisions for their teams. This will also allow you to demonstrate the maximum value of HR by providing actionable intelligence for future success.

To stay ahead of the curve, examine solutions that leverage predictive analytics for HR to:

  • Determine individual employees’ chances of staying with your company
  • Alert you to flight risks—employees who are likely to leave within six months, so that you can take proactive action to retain them or create succession plans
  • Identify the current top performers at your organization throughout the full workforce
  • Predict future top performers by identifying patterns that indicate high potential

Focus on the Candidate and Internal Candidate Experience

With the economy continuing to pick up and the new expectations of today’s job seekers, recruiting solutions are seeing a newfound importance placed on the candidate experience: the way job applicants are treated before being hired, interviewed, or even seriously considered for a position. Today’s labor force, and especially the growing millennial generation that comprises its majority, places a higher premium on the candidate experience, simplicity, and speed than at any time in the past.

By changing the focus in recruiting to candidate engagement and empowerment, you build the foundation for a lasting business relationship between employer and employee before a hire ever takes place and you will gain tangible benefits for your business.

Even for those who aren’t hired, the candidate experience can have a significant impact on brand identity and generate good will about your organization and culture. Furthermore, a negative candidate experience can have dramatic effects, with the advent of social media and mobile technologies, making it easier than ever for candidates to broadly share damaging your credibility as an employer!

Improving the application process can also result in a higher quality of hires. Studies show that 40-80% of candidates don’t ever finish the application process, and many times this is because of the application process itself. These partial applications are simply discarded and never make it across the hiring manager’s desk.

Look for recruiting technologies that leverage user experience features such as:

  • Automatic, persistent saving of all collected data
  • A bold, familiar, and friendly frontend that draws aesthetics from popular social platforms
  • Data-rich applicant options like pulling personal data from LinkedIn instead of relying on cumbersome manual entry
  • Real-time search results and filtering when candidates look for their ideal position, with more relevant results offered the more information is provided
  • “Gamified” elements that replace boring, static Web forms with enthusiastic prompts and a plain-English approach, much like the creation of a social media profile

2015 is shaping up to be an exciting and transformative year for people and organizations in all industries, and leveraging the latest in HR technology while staying on top of critical trends can make or break your success!

Ultimate Software has been providing comprehensive people management in the cloud for more than a decade. Discover how UltiPro® can help your organization stay ahead of the curve and future-proof in 2015 at www.ultimatesoftware.com.

 

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The Promise of Spring: New Growth, New Opportunities http://blog.ultimatesoftware.com/the-promise-of-spring-new-growth-new-opportunities/ http://blog.ultimatesoftware.com/the-promise-of-spring-new-growth-new-opportunities/#respond Tue, 17 Apr 2012 12:22:52 +0000 http://blog.ultimatesoftware.com/?p=114 Whether it is consumers empowered to interact directly with businesses on a platform like Twitter or citizens bringing their collective voices and stories to the world on social and political issues, technology has empowered people to connect and communicate in ways never imagined. And this is real power – not the technology – but unleashing […]

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Whether it is consumers empowered to interact directly with businesses on a platform like Twitter or citizens bringing their collective voices and stories to the world on social and political issues, technology has empowered people to connect and communicate in ways never imagined.

And this is real power – not the technology – but unleashing people to be able to connect and create.

What does that mean for HR & IT? More than you may think. Consumerization has become one of the most popular made-up buzzwords of 2012, as new information technology that emerges with consumers – Twitter and Facebook are great examples – begins to change the way we do business.

Cloud computing and freemium (try it for free, pay later) models mean IT has seen employees and business leaders bring new applications and devices directly into the workplace to help get work done – once significant barriers to entry for new solutions are not just reduced, they’re completely gone. IT organizations that are staying relevant are embracing this and helping lead the charge to empower people – helping their teams make good decisions, integrating systems in the Cloud, and adapting constantly. Is this limited to IT? Definitely not! This same trend is happening within HR.

And as with technology, the consumerization of HR is all about people. Not people as records, not people as employees, but the real people who make “work” happen. HR and the HCM applications that have been at the core must adjust to this new reality by being connected and reaching out, not just looking in. Instead of thinking about terms like ‘enterprise adoption’ we need to think in terms of ‘what tools do my people use right now’ and ‘where does the data I need already exist’. As I’ve talked to many of our customers, I’ve talked about Ultimate’s capabilities to help connect and empower whether that is through collaboration systems or other standard connectors. The point is serving people where they work and collecting information where it exists in order to inform both the individual and the business.

These are exciting times to connect, collaborate and create. We need HCM systems and HCM leaders that will look outward and embrace these changes.

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