Onboarding – Ultimate Software's Blog http://blog.ultimatesoftware.com Thoughts on Putting People First in the Workplace Tue, 23 May 2017 19:20:02 +0000 en-US hourly 1 https://wordpress.org/?v=4.7.5 HR Technology Season! http://blog.ultimatesoftware.com/hr-technology-season/ http://blog.ultimatesoftware.com/hr-technology-season/#respond Tue, 30 Sep 2014 13:27:45 +0000 http://blog.ultimatesoftware.com/?p=178 For those of us who live at least part of our lives in the world of HR technology, October conjures up images of pumpkins, apple cider, autumn leaves changing… and of course the HR Technology Conference & Expo. It’s always a highlight of the year and a great place to connect and reconnect with friends […]

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For those of us who live at least part of our lives in the world of HR technology, October conjures up images of pumpkins, apple cider, autumn leaves changing… and of course the HR Technology Conference & Expo. It’s always a highlight of the year and a great place to connect and reconnect with friends and colleagues across the vendor, partner, and customer communities!

The people and atmosphere make it a particularly exciting forum for exploring innovations across the industry! This year, Ultimate Software will be showcasing not only new products and partnerships, but we will be sharing our technology innovations and a completely new way to engage new hires in any organization!

HR Technology Season

We hope that you’ll join us for a few of the exciting activities planned for the conference. Ultimate was selected to be among only six “Awesome New Technologies for Established Vendors” that will be recognized in a general session on Thursday, October 9th, 1:30 pm. During the session, we’ll demonstrate how we’ve put the candidate and new hire at the center of the new UltiPro Recruiting and UltiPro Onboarding solutions. These solutions take a fresh, bold approach to hiring and onboarding with a highly engaging user experience, empowering your employees to unlock their potential from first interaction to productivity. These solutions are also completely mobile-ready with responsive design that can be accessed from anywhere, anytime.

We’ll present a customer success story from Bloomin’ Brands – operator of well-known restaurants including Carrabba’s and Outback Steakhouse. Then we’ll give you a more extensive preview at the all-new UltiPro Onboarding solution including an interactive timeline, instant networking with social media, accelerated ways to create incentive, learning opportunities any more. Space is limited for these presentations, so please register at www.ultimatesoftware.com/OnboardingLook. Adam Rogers will also be on hand for a panel session discussing the current trends and future of HR Technology alongside other industry leaders.

To register for the HR Technology Conference, visit to www.hrtechconference.com/register and please follow #hrtechconf and @UltimateHCM for real-time updates.

 

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Kickstart Engagement for Your New Hires http://blog.ultimatesoftware.com/kickstart-engagement-for-your-new-hires/ http://blog.ultimatesoftware.com/kickstart-engagement-for-your-new-hires/#respond Thu, 26 Jun 2014 16:31:26 +0000 http://blog.ultimatesoftware.com/?p=169 Engagement, or lack thereof, is increasingly cited as one of the most common reasons that talented people leave their jobs. In fact, less than one-third of employees in the workforce describe themselves as “engaged” in their work (not positions). So why not change the equation by making employees feel valued by helping them unlock their true […]

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Engagement, or lack thereof, is increasingly cited as one of the most common reasons that talented people leave their jobs. In fact, less than one-third of employees in the workforce describe themselves as “engaged” in their work (not positions). So why not change the equation by making employees feel valued by helping them unlock their true potential at work?! With all the logistical challenges of onboarding, many organizations forget that the engagement process begins on or even before a new hire’s first day of work.

The companies with the highest levels of employee engagement all recognize that creating a strong, positive first impression is critical toward forging a lasting collaborative relationship in which employees can discover, unlock and fulfill their potential over and over in the work place.  And because close to 35% of new employees quit within 6 months of their start date, you need to keep onboarding simple and straightforward, eliminating the day-one clichés that bore new employees. The result is that you’ll have passionate, productive team members from day one!

Here are some things you can do to make sure you’re letting your new hires know how valuable they are:

  • Let them know why they were chosen for the job! It’s so simple and profoundly impactful in setting the stage for success!
  • Encourage socialization and connections. As we mentioned, first impressions count. Small things that help new employees feel connected and part of the team can have a huge impact. This can be as simple as helping new employees find co-workers they are already connected to via their social networks. Or it can be something as significant as setting them up with a coach or mentor and leveraging onboarding technology to help them connect.
  • Simplify the overall experience. Required tasks like verifying employment eligibility status are crucial, but time-consuming if done manually. Best-in-class onboarding solutions can automate the completion of forms and other important tasks quickly and securely.
  • Start onboarding before day one. Above all… make sure required documentation, software, assets or accounts should be ready for your new hire as soon as they start. Tracking down everything that’s missing can easily fill up a day that should be spent meeting the team and learning the ropes. Providing new hires with a clear understanding of the tasks they need to complete — and enabling them to complete these tasks before starting, even on their mobile devices — will help them feel confident from the very beginning.

To discover even more ways to engage employees from their first impression, check out our exclusive whitepaper, 10 Ways to Wow Your New Hire.

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Letting the User Experience Drive the Decision Making Process http://blog.ultimatesoftware.com/letting-the-user-experience-drive-the-decision-making-process/ http://blog.ultimatesoftware.com/letting-the-user-experience-drive-the-decision-making-process/#respond Tue, 03 Jun 2014 13:26:29 +0000 http://blog.ultimatesoftware.com/?p=166 As a business, we focus on the customer. Even if you’re in government or the non-profit world, you have someone that fills the role of “customer”. We want those individuals to be happy with our product or service. We want them to have a good experience when they interact with or organization. The same philosophy […]

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As a business, we focus on the customer. Even if you’re in government or the non-profit world, you have someone that fills the role of “customer”. We want those individuals to be happy with our product or service. We want them to have a good experience when they interact with or organization.

The same philosophy holds true when we talk about software. The customer is a user and we want them to have a good user experience. Often the user experience is mistaken for how visually appealing an application looks. But the user experience is about much more than aesthetics. A great user experience enables people to perform a task efficiently and successfully, while at the same time being enjoyable.

Letting the User Experience Drive the Decision Making Process

Creating a positive user experience isn’t easy. Especially when you have a unique corporate culture. However, one company that’s allowed the user experience to drive the decision making process with excellent results is LivingSocial.

For those of you who don’t get their daily deals, LivingSocial is a marketplace to buy the “best things to do” in cities around the world. Based in Washington, D.C., LivingSocial currently operates in 11 countries worldwide and has 40 million users around the world.

As a company, LivingSocial is very aware of the importance of the user experience. Their members’ user experience drives sales. So when it comes to a human capital solution, the employees drove the process. LivingSocial included employees in the selection process for their HCM solution. Colleen Wood, vice president of human resources at LivingSocial, said they asked for employee feedback in a couple of key areas:

How would employees use the system? You can implement the fanciest solution in the whole world but, if no one uses it, it’s not really a success. An employee’s first interaction with LivingSocial is through UltiPro. Once an employee is onboarded, here are some of the things they can do:

  • Receive company information and news
  • Collaborate with managers on their career development plans and performance
  • Access paychecks and direct deposit notices
  • Request time off

What devices would employees use to access the system? When a majority of users will access the system using their mobile devices, then the system needs to be responsive. UltiPro Mobile is compatible with any HTML5-friendly smartphone or tablet browser so there’s no need to download anything. Employees are able to get company, human resources and payroll information instantly.

Now, just because LivingSocial allowed the user experience to drive their decision making, it doesn’t mean the business didn’t get the results they wanted. According to Wood, they’ve seen big results in two areas:

  • Onboarding – At LivingSocial, the employee’s first day is their most important day with the company. It needs to be perfect. UltiPro helps new employees feel connected, engaged, and productive from day one. New hires at LivingSocial are able to quickly complete and sign any required documents electronically. They can also connect with other team members through social media networks, choose a mentor, and select training opportunities.
  • Data and Reporting – The LivingSocial HR team was able to use the reporting feature to provide accurate, real-time metrics to the senior management team needed for strategic planning, compliance reporting and daily employee management. No more manual headcounts, report reconciliations, or data entry delays.

At Ultimate Software’s Connections conference, LivingSocial was recognized for their hard work in aligning their employee-centric culture with technology innovation. In announcing the award, Chief Technology Officer Adam Rogers said they demonstrated excellence in multiple categories. “With core values that include live hungry, makes strong moves, and champion good ideas, LivingSocial was a clear winner for our 2014 Innovation Award.”

Check out this video from the LivingSocial HR team about what the UltiPro solution has done for their company:

I love this video. Don’t you want to have a unicorn in your office?!

 

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