Human Capital Management – Ultimate Software's Blog http://blog.ultimatesoftware.com Thoughts on Putting People First in the Workplace Tue, 23 May 2017 19:20:02 +0000 en-US hourly 1 https://wordpress.org/?v=4.7.5 Sweet Suite Success http://blog.ultimatesoftware.com/sweet-suite-success/ http://blog.ultimatesoftware.com/sweet-suite-success/#comments Mon, 02 Feb 2015 17:13:47 +0000 http://blog.ultimatesoftware.com/?p=186 The days of cobbling together point solutions to create your organization’s HCM platform are fading – fast. Technology choices today are being driven by business, IT and HR leaders who place a premium on engaging their people with a simple and compelling experience. Piecemeal systems generally fail to meet expectations, because the complexities of integration […]

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The days of cobbling together point solutions to create your organization’s HCM platform are fading – fast. Technology choices today are being driven by business, IT and HR leaders who place a premium on engaging their people with a simple and compelling experience. Piecemeal systems generally fail to meet expectations, because the complexities of integration and rationalizing different data structures leave buyers with the least common denominator functionally. This leads to challenges for everyone using them – HR, employees, and business leaders.

A recently published Gartner report, Market Guide for Human Capital Management Suite Applications (Dec, 2014), notes that “A key selling point of an HCM suite versus a heterogeneous environment of multiple point solutions is having an integrated set of capabilities managed by a single vendor. The reality of this ‘integrated suite,’ however, is often an aggregated set of acquired capabilities mixed with capabilities developed organically.”

So why does it matter if HR, Payroll, Benefits, Recruiting, Performance Management, etc., are developed natively as part of a holistic platform, versus acquired or offered through a partner? What value does an organically-built, unified HCM suite provide?  Our clients have experienced the following benefits:

  • Higher adoption and employee engagement, with a single user experience
  • Modern, more adaptable, and consistent user interface
  • Reduced integration costs
  • Accurate, global line of sight for payroll, HR and talent information
  • One source of the truth for employee details
  • Simpler exchange of data for reporting and integrations
  • Single sign on
  • Context retained when accessing data across modules
  • Comprehensive analytics and reporting across all areas of HR and Talent Management

In the report, Gartner found that “The market is experiencing a trend toward more HCM suite buying: combining talent management functionality with core HR on the same platform, as buyers look to reduce integration challenges and take advantage of easier, yet more in-depth, reporting and analytics across the suite.”

We have found that aggregated or loosely integrated suites can exacerbate data challenges. With more in-depth, comprehensive analytics and reporting you are better positioned to make those important, people-focused decisions that drive the success of your business.

Your people are also why the seamless user experience that comes with a unified HCM suite is so critical. A disjointed user experience that confuses or fails to engage a candidate or new hire can be disastrous and costly, because we know that those first few weeks have a dramatic impact on employee retention.

Ultimate Software developed our UltiPro HCM suite as a comprehensive HR platform, starting with payroll, benefits, and HR, and, over time extending our solution to include full recruiting, onboarding, talent and workforce management capabilities.  A 2014 survey showed that UltiPro buyers indicate that the holistic suite platform is one of the top reasons for selecting the solution.  The fact that UltiPro is 100% SaaS is also a significant buying factor.

Regardless of the solution you choose, in a time when employee loyalty can be fickle, ensuring you have a simple, consistent, and engaging solution to help your employees get the information they need when they need it is key to a successful HCM technology investment.

Note: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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Never Underestimate the Power of Your HCM and Payroll Software http://blog.ultimatesoftware.com/never-underestimate-the-power-of-your-hcm-and-payroll-software/ http://blog.ultimatesoftware.com/never-underestimate-the-power-of-your-hcm-and-payroll-software/#respond Thu, 27 Dec 2012 09:14:24 +0000 http://blog.ultimatesoftware.com/?p=188 As the payroll administrator at Pekin Insurance, UltiPro has fundamentally transformed the way I interact with our employees. With all their personal information at their fingertips, Ultimate Software has enabled us to revolutionize the way we do business with our internal customers—our employees. UltiPro is efficient. Uploading files to the Payroll Gateway for bonuses and […]

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As the payroll administrator at Pekin Insurance, UltiPro has fundamentally transformed the way I interact with our employees. With all their personal information at their fingertips, Ultimate Software has enabled us to revolutionize the way we do business with our internal customers—our employees.

UltiPro is efficient. Uploading files to the Payroll Gateway for bonuses and deductions has never been so streamlined and intuitive. Turnaround time is amazing: finishing payroll on Tuesday puts money in our employees’ accounts by Thursday.

UltiPro is helpful. In addition to the multiple help and learning aids embedded in the software, there is a Rapid Response Hotline that is always available for those crucial moments.

UltiPro is personal. We can always rely on our dedicated Account Manager, Ingrid, for a quick and knowledgeable response. The tax team has been dedicated to working out any issues that have occurred. Payroll reconciliations are completed efficiently due to the reporting available to me. When I need help, my dedicated Ultimate representatives are there for me.

When we made the decision to switch to UltiPro, I never could have imagined the immense difference it has made to my life on an everyday basis.

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Is it Globalization? http://blog.ultimatesoftware.com/is-it-globalization/ http://blog.ultimatesoftware.com/is-it-globalization/#respond Fri, 21 Sep 2012 07:12:16 +0000 http://blog.ultimatesoftware.com/?p=132 Global… local… international… These words are becoming more and more prevalent in the world of human resources. Organizations of all sizes and complexities are operating in different countries, not only because they want to grow and extend their reach, but more often, because they want to survive. So, what do the above terms mean when […]

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Global… local… international… These words are becoming more and more prevalent in the world of human resources. Organizations of all sizes and complexities are operating in different countries, not only because they want to grow and extend their reach, but more often, because they want to survive. So, what do the above terms mean when linked to HCM systems? What are the differences between Globalization and Localisation?

These are just terms that we’ve popularized in the HR realm to make sense of complicated organizational perspectives. The fact of the matter is that it hardly matters, because the first element of any HCM system is the human being – the person.

There is a simpler perspective, and far more effective approach, and it’s what Ultimate does every day: putting people first. By starting with the individual and understanding who they are, where they live, their role in an organization and what they are doing – providing support for the person at work – we achieve two things very quickly. First, we design applications that are useful and relevant to the individual, providing the engagement that is the foundation for business application adoption. Second, we understand the information, processes and relationships that make sense for that person, based on the nature of their work, in what country they work, and with whom they work.

This requires a versatile HCM backbone that enables personalization. Using a smartphone analogy: Globalization means you will be able to use the same smartphone in many countries. When you visit another country, the phone will know it, will be context-aware, will adapt the appropriate time zone automatically, and will turn services on or off according to the country’s regulations. You will have the same user experience regardless of the country you are visiting, because your smartphone is adaptable.

HCM systems must put the person first, while also providing organizations with appropriate views of the people, teams, processes and information that make up their business locally, regionally and globally. Through those views come insight into individual and organizational performance, as well as the reporting required for smart growth and, of course, compliance.

The best globalization practices start with understanding people, roles and teams. With that understanding, as practitioners, we are well on the way to the types of local insight and global oversight our companies need as we grow worldwide.

 

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