Hooters of America

Builds Efficiencies and Adds Strategic Value with UltiPro

Key Benefits
  • Streamlining processes for talent management
  • Saving time and costs through automating critical HR processes with Web functionality
  • Easily managing various payroll complexities across the business
Overview

Hooters of America Builds Efficiencies and Adds Strategic Value with HR Software solution UltiProHooters of America operates and franchises more than 450 Hooters restaurants across the U.S. and in 27 additional countries. The beach-themed bar-and-grills cater to sports fans and are known for their spicy chicken wings as well as their hostesses, who dress in the chain’s trademark bright orange shorts and white t-shirts. The company was founded in 1983 and is based in Atlanta, Georgia.

6,000 employees
Challenges

Prior to activating Ultimate Software’s UltiPro solution in 1996, Hooters of America had used a combination of multiple service bureau accounts and a small in-house system to manage its payroll and human resource operations. Needing a more scalable and easier-to-maintain solution, the HR team decided to consolidate the company’s people management into one centralized platform.

Solutions

• Executives and store managers have used UltiPro routinely for business intelligence reporting to analyze labor trends that impact the bottom line

• UltiPro allows company to get a better perspective on turnover by helping the leadership evaluate the common reasons for termination

• With role-based access, managers have quick access to a range of reports, dashboards, and analytics so they can get information whenever needed

Results
• UltiPro automatically handles the calculation of tips for Hooters of America and other business challenges, such as correctly compensating employees who work in multiple jobs within a single pay period

• Significantly reduced paper usage

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