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HR HERO:  Melinda Curtis, Regional Women’s Health Group, LLC

Creating High Levels of Employee Collaboration and Engagement via Human Capital Management

Congratulations to Regional Women’s Health Group, LLC, which was named as one of the Top 100 Workplaces in the Delaware Valley for 2010 by the Philadelphia Inquirer. It can be challenging for the two-person human resources department—Melinda Curtis, the HR manager, and Nichole Juliano, the HR specialist—to manage HR operations while also developing initiatives focused on employee satisfaction.

However, the team has a firm belief that the success of these initiatives supports employee confidence in management and leadership, provides company stability, as well as creates a close, collaborative culture.

Recently, the HR department converted to an electronic-filing system for employee records and activated UltiPro in 2009 to enhance the company’s human capital management processes.

“UltiPro helps create high levels of employee satisfaction by saving time and minimizing errors as well as by providing our employees and managers with instant Web access to relevant personal HR information, which can be updated 24-7 and from any location,” said Curtis.

“This gives us much more time to focus on building our already robust benefits package, creating more programs for employee recognition, and developing strategic HR projects aimed at acquiring more talented employees.”

The HR department also believes that communication is the key to employee satisfaction. The company is leveraging its UltiPro home page to post company announcements, benefits details and resources, as well as the array of employee discounts and offers.

HR Manager Melinda Curtis explains, “We’re always looking to find ways to help our employees maximize their time and money—by offering discounts on everything from mobile phones to gym memberships to local amusement parks and water parks. UltiPro is our one convenient platform to communicate the numerous rewards that come with being an employee at Regional Women’s Health. And we believe that all of our efforts are creating a sense of trust, camaraderie, and unity throughout the company.” Melinda relayed a moving story that happened recently. “One of our employees lost everything she owned in a house fire. Everyone began asking what they could do—even those who didn’t know her. Employees began sending donations, so the company decided to match these donations. We were able to give her family more than $6,000 to help recover from the tragedy. This generosity among all of our employees is a beautiful demonstration that we really consider each other as part of a family and that we are a part of a very great place to work.”