Culligan International

Centralizes North American HR/Payroll with UltiPro

Key Benefits
  • Fast and efficient 90-day activation
  • Centralized global payroll operations that resulted in greater cost savings
  • Enhanced, streamlined capabilities for reporting
Overview

Culligan has been recognized as the world leading innovator and provider of filtration systems for nearly 75 years. Headquartered in the Chicago area, Culligan maintains offices in 11 countries, dealers and licensees in more than 90 countries, and a network of more than 700 franchise and company-owned dealers across North America. Culligan is also a founding member of the Water Quality Association and contributing donor to the Water Quality Research Foundation, the research arm of the water quality improvement industry

2,400 employees
Challenges

A customer with Ultimate Software since 2005, Culligan International was pleased with the solution and services for managing human resources and payroll processes for its 1,600 U.S.-based employees. However, Culligan was using a payroll service bureau that handled payroll operations for Culligan’s 800 Canadian employees. The decentralization of its administrative processes, combined with the service bureau’s inadequate functionality and poor reporting tools, created headaches and extra hours for the human resources and payroll staff at Culligan’s world headquarters in Chicago. The HR/payroll team needed a comprehensive HCM solution that would centralize its HR operations, streamline global reporting, provide self-service capabilities, and deliver end-to-end functionality for cross-organizational efficiencies.

Solutions

• Benefits of having a single provider for both its employee-focused administrative operations in the U.S. and Canada

• HR has a single point-of-contact to call with questions

Results
• Significant cost cuts and simplified processes for HR and payroll

• Extensive point-in-time reporting

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