Ultimate added more than 370 new features in UltiPro, with 80 of these growing out of customer ideas. Two key enhancement areas were analytics focused on improving the employee experience and mobile capabilities. The new analytics are both predictive and prescriptive. UltiPro’s Leadership Actions in its Retention Predictor and High-Performer Predictor are based upon content from best-selling author and thought leader Simon Sinek and suggest actionable next steps across 16 categories of engagement for leaders to use for retaining and developing high-performing and high-potential individuals. UltiPro’s mobile capabilities were expanded to include common actions taken by managers and employees, such as those associated with performance reviews, additional time-off, and profile changes.
Ultimate acquired Kanjoya, Inc., an award-winning cloud workforce intelligence provider. Based on this technology, Ultimate launched UltiPro Perception, a solution that enables businesses to collect, understand, and act on employee feedback from surveys and other sources. Our customers can now easily deploy engagement, pulse, and event-based surveys to uncover what employees are saying and feeling in real time. Through advanced “natural language processing” and “machine learning,” UltiPro Perception transforms unstructured feedback into predictive analytics that can be used to improve employee experience and performance.
To expand our business analytics offerings further, Ultimate acquired Vestrics, a leading HR-focused predictive analytics platform with a history of measuring, predicting, and optimizing the business impact of HR- and talent-related investments and decisions for global businesses. Vestrics has been recognized by Gartner as a Cool Vendor of the Year, Aragon Research as a 2015 Hot Vendor, the ROI Institute for the most innovative approach to ROI, Bersin and Associates as a learning leader, and the Brandon Hall Group with an Excellence in Technology recognition in 2014 and 2015.
We released the UltiPro Global Payroll Connector to support our customers’ international growth initiatives. Ultimate’s pre-built connector to Celergo not only helps companies enter new countries with greater efficiency but also addresses their year-end tax filings and associated paperwork that is often more complicated overseas.
Ultimate was named a “Leader” in G2 Crowd’s grids of Best Recruiting, Best Payroll, Best Core HR, Best HR Management Suite, and Best Performance Management solutions.
Ultimate was named Best Customer Service Department of the Year at Network Products Guide’s 11th Annual 2016 IT World Awards. Network Products Guide’s IT World Awards recognize technology achievements in every facet of the IT industry.
Ultimate won the 2016 STAR Award for Innovation in the Transformation of Support Services at the SMB Level from the Technology Services Industry Association. Ultimate was recognized for our conversion from a traditional tiered model of support to a collaborative (also called “tierless”) support model that results in customer questions being answered more rapidly. Having multiple support experts “swarm” a customer question simultaneously in this collaborative model eliminates the time-consuming process of users waiting to be transferred to multiple tiers of support.
Ultimate was a Silver winner in the Support Department of the Year category in Best in Biz Awards 2016. Best in Biz Awards is the only independent business awards program judged by members of the press and industry analysts.
Ultimate was awarded a number of security- and privacy- related certifications, including: 1. TRUSTe privacy certification that verifies Ultimate’s strict compliance with the EU-U.S. Privacy Shield, the framework that requires companies to meet stronger obligations to protect the personal data of Europeans and replaces the EU-U.S. Safe Harbor, with which Ultimate was already compliant; 2. ISO 27018, a standard published by the International Organization for Standardization (ISO) that establishes commonly accepted control objectives, controls, and guidelines that cloud service providers must implement to protect Personally Identifiable Information; and 3. Certification for adherence to the principles of the Asia Pacific Economic Cooperation’s Cross Border Privacy Rules system, which encourage the development of appropriate information privacy protections.
Forbes ranked Ultimate #8 on its 2016 list of the 100 Most Innovative Growth Companies.
Ultimate was ranked #1 on the 25 Highest-Rated Public Cloud Computing Companies to Work For list by Glassdoor and Battery Ventures. The ranking was determined by employee reviews and company ratings shared on Glassdoor, an online jobs and career marketplace. Ultimate’s CEO, Scott Scherr, has a 99% approval rating on Glassdoor and in June ranked #2 on Glassdoor’s Highest-Rated CEOs list among leaders at large U.S. companies, a designation also based on anonymous reviews by company employees.
Fortune ranked Ultimate #15 on its 2016 100 Best Companies to Work For list, marking our fifth consecutive year on this esteemed list.
Fortune ranked Ultimate on several of its other 2016 lists: #3 on 50 Best Workplaces for Parents, #4 on 100 Best Workplaces for Women, #5 on 50 Best Workplaces for Diversity, and #5 on both Best Workplaces for Millennials and Best Workplaces for Gen Xers.
Ultimate received a perfect score of 100% on the 2017 Corporate Equality Index, a national benchmarking survey and report on corporate policies and practices related to LGBT (Lesbian, Gay, Bisexual, and Transgender) workplace equality, administered by the Human Rights Campaign Foundation.
Ultimate was named to the Elite 8 of Achievers 50 Most Engaged Workplaces in North America.
In January 2017, Fortune ranked Ultimate #1 on its 10 Best Large Workplaces in Technology list, making this Ultimate’s second consecutive year to top the list.
In January 2017, Ultimate won a Brandon Hall Group Technology Gold Award in the Best Advance in Online Coaching Tools category. The award recognizes UltiPro’s Leadership Actions, which encourage proactive collaboration and communication between managers and employees to enhance employee engagement and retention.
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